Included Health

Included Health operates a clinically-led healthcare service that combines virtual and in-person care with AI-powered technology and expert navigation. The company was formed in 2021 through a merger of Grand Rounds Health, a leader in expert medical opinions, and Doctor On Demand, a pioneer in virtual care.

The service model rests on three pillars. Access provides physician-led care across all specialties and settings. Answers delivers clinical guidance powered by AI, data, and medical expertise. Advocacy offers administrative support focused on financial and social well-being, helping patients navigate healthcare complexity beyond clinical care itself.

Included Health employs clinicians, data scientists, and care advocates to deliver world-class care aimed at improving health outcomes, reducing unnecessary costs, and supporting the financial and physical well-being of its members.